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Socialty

The New Co-Working Etiquette

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The New Co-Working Etiquette

If you’re in the tech industry, have a small business, or a start-up, then you’ve probably heard the word “co-working.”  If you don’t know what we’re talking about, then let us tell you…  Basically, a co-working space is a place for you to work in a shared office environment—meaning multiple people from multiple companies share the same space.  

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Social Media Week Chicago 2013 - Wrap Up!

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Social Media Week Chicago 2013 - Wrap Up!

Social Media Week 2013 has officially wrapped up here in Chicago and I'm happy to say I survived, barely!!  It's these conferences and idea sharing sessions that inspire me and get me re-invigorated.  I met some wonderful people and I have to say that these people are not just colleagues, but friends! As I reflect back on the week, I wanted to share some statistics...

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An Open Letter to Facebook...  (Let's Face it, this is a Blog-o-vention!!)

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An Open Letter to Facebook... (Let's Face it, this is a Blog-o-vention!!)

Dear Facebook, We need to talk!!  (Famous dreaded words!!)  We have had a love affair for many years!  I love so many things about you.  I love that we know the same people, you remind me not to forget my friend's birthday, you're there for all the funny moments and all the sad moments.

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Your Favorite Criminals Coming to a Pinterest Feed Near You!!

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Your Favorite Criminals Coming to a Pinterest Feed Near You!!

When I'm on Pinterest, I'm usually prepared to see lamps made from sea shells and mason jars, the season's latest make-up trend and some cool home decor.  However, there's a new trend for Pinterest on the horizon...  Be prepared to see your favorite wanted criminals in your feed!

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Zombie is the New Vampire

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Zombie is the New Vampire

With the popularity of The Walking Dead and the Zombie movie Warm Bodies and no decent vampire series on t.v., Zombie's and a potential Zombie Apocolypse are all the rage!!  Social Media has taken notice and so has Socialty!!

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Rules to Live by, When You're Making Up the Rules as You Go Along

Before the Jaws theme plays us off the stage and before I fall into a blissful slumber, we wanted to post a short blog about the "Rules of Social Media."  Well, really an info graphic about it...  Because, well, you know at Socialty, we LOVE, and I mean LOVE, a good info graphic. <>

As I post this blog, I've been re-reading the info graphic and thinking about the rules listed on the graphic.  These are not just "rules," these are solid business practices that are habit.  There are no second thoughts about any of the rules below.  Remember, they are not suggestions, they're Rules to Live by, when we're still making up the Rules as we go along.

Social Media is a constantly changing beast.  What's your favorite rule blow?  If you could add a rule,what would it be?  We want to hear from you!!

Rules of Social Media
Rules of Social Media

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Hey, Small Businesses!! Are you sure about that??

Socialty loves info graphics!!  So much so, that we have a whole board dedicated to info graphics on Pinterest!!  I recently found this info graphic about social media that I found interesting.  Many small business owners know "just enough" when it comes to social media.  However, they may miss their target audience by focusing on the wrong social media outlet. The following info graphic may point you to the correct site, but navigating the site and using it properly takes a skilled hand, like Socialty.  You all know what we do, right?  We handle all your online marketing and reputation management for your small business.  When you're ready for the next level, contact us, we know what you need!

Follow us - Like Us - Plus Us - Stalk Us - We dare you!!!

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infographic-how-to-brand-yourself-an-expert-on-social-media

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It’s Better To Have a Short Memory On Social Media

“They said WHAT?!”  Leaving the past in the past is hard to do in any area of life, but it’s one of the most important strengths of successful businessmen and businesswomen. If another company or individual has written something negative about you on social media, it’s beneficial for you to work out the differences and move forward.

It’s ok if you personally dislike certain comments and it’s ok to disapprove if another firm conducts itself in an unethical way, but that behavior always reflects poorly on them. Don’t make it worse and don’t let emotional responses get in your way. Making money, attracting new customers and expanding your own business are your important goals. Regardless of problems on social media, take a deep breath and move forward.

One of the most famous businessmen in the world is Ted Turner, the founder of American cable television channels TBS, TNT and CNN, former Vice Chairman of Time Warner and former owner of the Atlanta Braves and World Championship Wrestling sports organizations. For decades, Turner held a grudge against rival media mogul Rupert Murdoch, whose businesses include cable network FOX News.

In 2003, after Turner called Murdoch a “warmonger” and criticized FOX News during a speech, British newspaper The Guardian recounted that their decades-long rivalry had begun during a 1983 yacht race, when a boat sponsored by Murdoch crashed into and sank Turner’s boat. Turner was so enraged that he had challenged Murdoch to a fight, offering to televise it. “When Mr. Murdoch launched Fox News in 1996 as a direct competitor to CNN, Mr. Turner said he was ‘looking forward to squishing Rupert like a bug’,” The Guardian continues. “He also compared his rival to Adolf Hitler. ‘How do you make peace with a mega-maniac?’ Mr. Turner once said of Mr. Murdoch.”

Like many of us, as years go by, Turner has softened. Known as a staunch supporter of environmental causes, as a land preservationist, and as a philanthropist – he once gave $1 billion to help the U.N. create the United Nations Foundation charity – Turner said on his 70th birthday in 2008 that he had made peace with Murdoch. Turner had read that Murdoch’s company NewsCorp “was going green” and had sent Murdoch an encouraging and congratulatory letter. Murdoch wrote back and the two eventually had lunch together at one of Ted’s Montana Grill restaurants.

In any business, not just at the heights of international corporations, learning to leave the past behind and move forward is a sign of true professionalism. It doesn’t matter if you’re running your own small business, managing social media on behalf of your boss, or just trying to get along with customers on Facebook, you will face conflict. It’s how you deal with conflict that matters. Most importantly, you must strive to leave the past in the past. Do what is needed for your business today. The first step must be taken every morning when you get out of bed, and that is to let go of animosity, negativity, and hard feelings. Start fresh!

Source for The Guardian article quoted above:

http://www.guardian.co.uk/media/2003/apr/25/newscorporation.pressandpublishing

Source for Turner’s 2008 comments (Fora.tv video):

www.dailymotion.com/video/xgk3yp_ted-turner-and-rupert-murdoch-bury-the-hatchet_news

tags: professionalism, business management, conflict resolution, small business, Ted Turner, Rupert Murdoch, CNN, FOX News

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When it's time to "cut the cord" we're here to help...

Life isn't always fair, and if you're a business owner we're sure you know that the business world is a lot like life. You have to deal with a lot of different problems, you have to be prepared for a multitude of possibilities, and a business will usually go through a crisis or twelve every year. Socialty wants to relieve some of your stress by helping to expand and maintain your business. Having a website and using social media platforms make the playing field more level for small business owners around the world. Your online presence helps you to foster good relationships with your customers and to spread the word about your brand to new people.

Twenty-five years ago it may have been sufficient for your parents to write down names and numbers in a Rolodex or to input them on an Excel spreadsheet. (Raise your hand if you remember Lotus 1-2-3!)

Social media services like Twitter and Facebook can help you build your clientele, but then it's also critical that your business plan and budget include making the effort to work on the upkeep. Maintaining your existing customers as repeat visitors is usually tied to consistently updating your social media accounts, and that's where Socialty can give you some expert help!

You don't live in your parents' business world and nowadays almost every small business can benefit by using social media. But sometimes it's hard to take that first step. One legitimate concern is “Am I spreading myself too thin?” If you can't find time to utilize Facebook, Twitter, LinkedIn or Instagram, perhaps the best choice is to get a pro to do it on your behalf. Sometimes you want to get it done, but it's a matter of money. However, as the old saying goes, you “have to spend it to make it.” And although social media may seem like a waste of time to some people, there are mountains of studies and plenty of evidence that the SMART, WELL-MANAGED and PREPARED business managers are catching up with the rest.

The trick to social media positioning really comes with understanding that customers and clients everywhere are basically alike. They want to be respected, valued and treated like their dollars matter. Using social media is great even if you just post the same boring printable coupon 5 times a month, but it's REALLY awesome if you can have a lively, thought-provoking discussion about your service, or a fun and entertaining blog article for your customers to send along to a friend!

Your business won't necessarily need to set up five social media pages across all the different sites. It's unnecessary and usually it results in less than satisfactory results. Instead you can have Socialty establish a Facebook timeline with a beautiful image gallery, or a popular Twitter feed with a lot of new followers. It takes time to build success and it's worth it to focus on quality, not quantity.

Whether you want Socialty to help you develop business contacts on LinkedIn or to help with attention-grabbing corporate e-mails, it's important as a business for your social media to reflect your values and beliefs. That's the easiest system to build trust and establish real and lasting relationships with customers. Sure, you can see when a longtime client is having a birthday. With Socialty you could also have the ability to rest easier, knowing that every one of the clients who follow your social media will receive a birthday e-mail and a special offer to go with it!

The theme to a long-running sitcom went like this:

“Sometimes you want to go Where everybody knows your name, and they're always glad you came.”

So make sure your customers feel like that.

And don't just charge ahead without a strong plan for social media positioning. On Google search for “social media foul-up” and you'll get over 20 million results. Stay connected with clients but do so with the confidence that your business won't be fodder for a funny story starting with, “Hey, did you see that tweet they sent out?” Socialty Inc. can help you KEEP SOCIAL AND CARRY ON!

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